Privacy Policy

At Concierge Istanbul, your privacy is one of our highest priorities. We believe safeguarding your privacy goes beyond just securing your information; it encompasses protecting your lifestyle and ensuring your peace of mind. This privacy policy demonstrates our commitment to our client’s privacy and outlines our information-gathering and dissemination practices.

By using the Concierge Istanbul website, you agree to this privacy policy. Concierge Istanbul is the sole owner of the information collected on https://concierge.com.tr.

Information Collection and Use

1. Service Requests
   When you request a service from us, we collect certain personally identifiable information through our request form. This includes contact information such as name, email, and phone number. We use this information to process your request, provide quotes, and communicate with you about our services.
2. Customer Service
   We will communicate with you to respond to your inquiries, provide requested services, and manage your account. Depending on your preferences, we will communicate via email or telephone.
3. User Profiles
   We may store information collected through cookies and log files to create a profile of your preferences. This enhances your user experience and helps us remember your information. We do not share your profile with third parties for promotional purposes.
4. Legal Compliance
   We reserve the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process.

Technical Information Collection

1. Log Files
   We automatically gather certain non-personal information and store it in log files. This includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this to analyze trends, administer the site, track user movements, and gather broad demographic information.
2. Cookies
   We use cookies to enhance your experience on our site. Cookies are small text files stored on your computer for record-keeping purposes. You can configure your browser to accept or reject cookies or to notify you when a cookie is set.

Data Security and Protection

Concierge Istanbul employs industry-standard security measures to protect your personal information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services like Google Analytics to help us understand website usage. These services may use cookies and collect non-personal information about your visits to our website.

Your Rights

You can access, correct, or delete your personal information. If you have any questions about this privacy policy or wish to exercise your rights, don’t hesitate to get in touch with us at info@concierge.com.tr

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

By using the Concierge Istanbul website and services, you consent to the terms of this privacy policy.

Last updated: 30 August 2024