Terms of Service

Legal
The Concierge Istanbul website has been compiled in good faith, providing general information about our company, services, and products. While we have taken reasonable steps to ensure accuracy, Concierge Istanbul makes no warranties or representations – expressed or implied – regarding the accuracy and completeness of this website, its information, or any linked websites. Users must rely on their own assessment and verification.

Concierge Istanbul, its affiliates, officers, and employees shall not be responsible or liable for any direct, indirect, incidental, consequential, or special loss or damages arising from the use of, or reliance upon, this website and its information or any linked websites.

Liability
Concierge Istanbul warrants providing services with reasonable care and skill, according to your requests and instructions. When supplying goods or services from third parties, we act as your sourcing agent. We will use reasonable care in selecting suppliers and placing orders according to your wishes.

Concierge Istanbul does not provide representations or recommendations regarding the information and suggestions within our services. You are responsible for using your judgment regarding the quality, value, and suitability of such information and tips.

Your contract for purchasing products or services is only made with the relevant supplier/partner/vendor. Concierge Istanbul acts as an agent and unless expressly provided otherwise, all your rights and remedies are against the supplier/vendor/partner. We will not be responsible for products and services offered as agents or for any aspect of your relationship with suppliers/vendors/partners. However, we will assist you in dealing with them to the best of our ability.

Concierge Istanbul disclaims any liability for suppliers’/vendors’/partners’ acts or omissions or any losses incurred as a result of their actions. We accept no liability for losses arising from inability to access the website or failure to complete a transaction.

Except in cases of death or personal injury caused by our negligence, Concierge Istanbul shall not be liable for any loss, cost, expense, or damage resulting from the provision of services or your reliance upon our information and suggestions.

Events and Ticketing
Concierge Istanbul provides access to events through ticket agent partners. We are not the issuer, original seller, or reseller of tickets. Ticket prices may be above face value, including service charges. Prices are subject to market conditions and demand.

Concierge Istanbul will issue a refund for show cancellations by the artist/promoter. We or our ticket agent partners will dispatch tickets via courier service. Neither Concierge Istanbul nor its partners can be held liable for courier delivery failures.

Copyright Notice
The Concierge Istanbul website and its information are protected by copyright, trademark, and other intellectual property laws. Unauthorized use, copying, rewriting, publication, broadcasting, distribution, or exploitation is strictly prohibited. You may display or print website information solely for personal use when visiting the site.

All names, logos, and trademarks on this website are owned by Concierge Istanbul or third parties granting us usage rights. Their use or misuse is strictly prohibited without written permission from the owner.

Acceptance
By using the Concierge Istanbul website and its information, you irrevocably and unconditionally accept and agree to be bound by these terms of service. Concierge Istanbul reserves the right to change, add, or remove any information presented on this website without notice. Your continued use of the website following such changes indicates your acceptance of these changes.

Last updated: 30 August 2024